Effective Date: [May 2025]

At Runes and Thread, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Business Details

Runes and Thread is a partnership-based business located in Bengaluru, Karnataka, India. For any inquiries related to this Privacy Policy or the handling of your personal information, you may contact us via email at support@runesandthread.com.

Information Collection

We collect personal information such as your name, email address, phone number, shipping address, and payment details to provide and improve our services. Sensitive information, such as payment details, may also be processed securely through trusted third-party payment gateways to ensure safe and efficient transactions.

Information Use

The personal information we collect is used to process and deliver your orders, send marketing and promotional communications (with your consent), and provide customer support to address any inquiries or issues. Additionally, we rely on third-party services to fulfill certain functions, including payment processing through UPI and card systems, order delivery, and website hosting and analytics, which may involve the use of your data to complete these services efficiently.

Sharing of Information

To ensure seamless service delivery, your data may be shared with trusted third parties such as shipping partners, who require your name, address, phone number, and email to complete order deliveries, and manufacturers for customized order fulfillment. Payment details are securely processed by our payment gateways. We do not sell, rent, or share your personal data with unauthorized third parties.

Data Security

We take data security seriously and implement stringent measures to protect your personal information. Our website is hosted through Hostinger and WordPress, both of which offer robust security protocols, including SSL encryption to safeguard online transactions and regular monitoring to detect and address potential vulnerabilities.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website performance. Cookies may include session cookies to maintain your user session and analytics cookies to gather insights about website usage. While we do not currently use third-party tools like Google Analytics, we may adopt them in the future to better understand user behavior and improve our services. You have the option to manage your cookie preferences through your browser settings.

User Rights

As a user, you have the right to access your personal data, update or correct any inaccuracies, request the deletion of your data, and opt out of marketing communications. If you wish to exercise any of these rights, please contact us at support@runesandthread.com. We will respond to your requests promptly and in compliance with applicable laws.

Minors’ Privacy

Our website is intended for users of all ages, including individuals under the age of 18. We do not have specific policies targeting minors, as our website focuses solely on selling T-shirts. Parents and guardians are encouraged to supervise minors’ use of our website to ensure a safe online experience.

Policy Updates

This Privacy Policy is subject to change without prior notice. Customers are encouraged to review this policy periodically to stay informed of any updates. By using our website, you agree to the terms outlined in this Privacy Policy. Please ensure you have read and understood the latest version before making a purchase.

Jurisdiction and Compliance

We comply with the Indian Information Technology Act, 2000, and other applicable data protection laws to ensure the safe handling of your personal information. By using our services, you agree to be governed by the laws of India regarding data protection and privacy.

Contact Information

If you have any concerns or questions about this Privacy Policy or the handling of your personal information, please contact us at support@runesandthread.com. We value your privacy and will address your concerns promptly.

Additional Points

Runes and Thread adheres to best practices followed by well-established e-commerce and fashion brands in India to ensure a secure and user-friendly experience. We welcome feedback and suggestions to improve our services and policies. Please do not hesitate to reach out to us for any assistance or clarifications.